TECHNICAL SUPPORT / SPARE PARTS SERVICE
If there is an unexpected problem with your ERLAS system,
you can reach us from Monday to Friday between 8:00 a.m. and 4:00 p.m. at +49-9131-9066-0.
EXTENDED TECHNICAL SUPPORT / SPARE PARTS SERVICE
Beyond the above mentioned support conditions, we offer an extended system of hotline and telepresence. In case of emergency you can reach our service team earlier and expect a more comprehensive support. Our extended service team is available from Monday to Friday between 6:00 a.m. and 8:00 a.m. and between 4:00 p.m. and 10:00 p.m. for additional support.
All disclosures concering time relate to the Central European Time. The current time in Erlangen, Germany You find here.